Pay As You Go HR Services in Thanet and Surrounding Areas

Difficult Conversations

Whether it's resolving conflict, addressing underperformance, managing conflict, or giving feedback that might not be well received, difficult conversations can feel daunting.

Practical HR Advice

I provide practical HR advice and support to help you prepare, structure the conversation, and stay calm under pressure, ensuring your message is clear, fair, and legally sound.

I'll also help you consider any follow-up steps to avoid future misunderstandings.

Contracts, Policies & Procedures

Your contracts of employment and policies and procedures should reflect the way your business really works while staying compliant with employment law.

HR Policies & Procedures

I tailor contracts of employment, employee handbooks, and a wide variety of HR policies and procedures such as disciplinary procedures, grievance processes, sickness absence, family friendly and other management policies.

I also carry out policy reviews to ensure your documentation is up to date and fit for purpose, reducing the risk of disputes and confusion.

Onboarding, Probations & Regular Check-Ins

First impressions matter. I help you to design a smooth onboarding experience that supports new team members through those all-important early weeks and months.

Settling New Starters

From setting expectations to coaching line managers on welcome meetings, check-ins, and probation reviews, I'll help you create a process that boosts engagement and helps new hires settle in confidently and quickly.

With the changes to day one dismissal rights coming into effect as part of the Employment Rights Bill, now has never been a better time to ensure these first steps are right!

Managing Short-Term & Long-Term Sickness

Absence can disrupt productivity and team morale, but it needs to be managed with care.

I'll work with you to spot patterns in short-term sickness absence and put clear, supportive processes in place to reduce disruption.

Short & Long Term Absence

For long-term absence, I'll guide you through your legal responsibilities, support conversations with the employee, and help plan a safe, phased return to work wherever possible.

If this is not possible, I'll support you through the dismissal process.

Managing Performance

When an employee is struggling to meet the requirements of their role, it's important to handle the situation with fairness, clarity, and care.

I'll help you assess the issues objectively, whether they relate to performance, skills, or health, and support you in taking the right steps.

Practical HR advice

From setting clear expectations and performance improvement plans to guiding you through formal capability procedures if needed, I'll ensure the process is legally compliant and professionally managed.

My approach balances the needs of the business with a supportive, people-focused mindset helping you make informed decisions while reducing the risk of conflict or claims.

Disciplinary & Grievance Support

When something goes wrong, it's important to act fairly, consistently, and in line with your policies.

HR Support & Advice

I offer step-by-step support through disciplinary and grievance procedures from investigating concerns and preparing documents to advising during hearings and drafting outcome letters.

Whether you're dealing with misconduct, complaints, or appeals, I'll make sure the process is compliant and professionally handled in line with ACAS procedures.

Employer Branding

Your culture and values aren't just words on a wall; they're lived experiences for your team.

Connected, Valued & Proud

I work with you to define and embed your employer brand across everything you do, from recruitment messaging to internal communications. Strong employer branding supports the whole employee life cycle from recruitment and retention through to exiting and offboarding.

The goal is a workplace where your team feels connected, valued, and proud to be part of your business.

Rewarding Your Team

A strong reward package can make all the difference in attracting and keeping great people.

Building a Reward Approach

I offer benchmarking services for pay, benefits, and recognition schemes, whether you want to stay in line with local competitors or check your position nationally.

Together, we'll build a reward approach that fits your budget, reflects your values, and supports team motivation.

Restructures, Redundancy & TUPE

Change is sometimes necessary, but it needs to be managed carefully.

Organisational Change for Small Businesses

I provide expert support with organisational change, from initial planning and consultation through to implementation.

Whether you're considering redundancies, changing roles or terms and conditions, or managing a TUPE transfer, I'll guide you through the legal and practical steps to protect your business and your people.

Family-Friendly Processes

Supporting work–life balance doesn't just help your team, it makes business sense too.

Work–Life Balance, Maternity, Paternity

I'll advise you on maternity, paternity, adoption, shared parental leave, and flexible working, helping you to implement processes that are fair, inclusive, and fully compliant.

Whether you're updating policies or navigating a complex situation, I'll help you get it right.

Not Exhaustive

This list provides just a snapshot of the support I offer. If you don’t see what you’re looking for, don’t worry, chances are, I can still help, or I can point you in the direction of a specialist if needed. Feel free to email me or give me a no-obligation call to discuss your needs and see how I can assist you.