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A Business Owner’s Guide to Menopause in the Workplace

01 Jun 2024

* Note: While we use the terms ‘woman’ and ‘women’ in this guide, we also recognize that transgender, non-binary, and intersex employees may experience menopause and need appropriate support and flexibility.

Menopause is a natural part of aging, typically occurring between ages 45-55, and most women* will experience it.

Symptoms can be both physical and psychological, and they vary greatly. Managing these symptoms can be challenging, especially in the workplace.

Navigating menopause at work can be tough, as symptoms may impact a woman’s comfort and performance. Many women still feel embarrassed discussing their experiences with colleagues or managers.

Showing support and making small adjustments can make a significant difference.

Yet, some employers still fail to address this issue properly.

A recent Employment Tribunal case (Mrs M Lynskey v Direct Line Insurance) highlighted that menopause symptoms can be considered a disability. Not making reasonable adjustments can lead to serious legal consequences.

This guide outlines 10 essential steps to create an inclusive and supportive workplace, ensuring your managers are well-trained and you’re legally and commercially prepared.

Step 1 – Develop a Menopause Policy

Implement a menopause policy with clear guidelines, support measures, flexible working options, and practical guidance for colleagues and managers. This shows your commitment to an inclusive culture and meets legal obligations.

Step 2 – Understand Menopause Symptoms

Severe menopausal symptoms can affect up to a third of women, impacting their quality of life. Symptoms like hot flushes, anxiety, mood swings, headaches, reduced concentration, ‘brain fog,’ and tearfulness can be debilitating. Understanding these helps in showing empathy and support.


A Business Owner’s Guide to Menopause in the Workplace

Note: While we use the terms ‘woman’ and ‘women’ in this guide, we also recognize that transgender, non-binary, and intersex employees may experience menopause and need appropriate support and flexibility.

Menopause is a natural part of aging, typically occurring between ages 45-55, and most women* will experience it.

Symptoms can be both physical and psychological, and they vary greatly. Managing these symptoms can be challenging, especially in the workplace.

Navigating menopause at work can be tough, as symptoms may impact a woman’s comfort and performance. Many women still feel embarrassed discussing their experiences with colleagues or managers.

Showing support and making small adjustments can make a significant difference.

Yet, some employers still fail to address this issue properly.

A recent Employment Tribunal case (Mrs M Lynskey v Direct Line Insurance) highlighted that menopause symptoms can be considered a disability. Not making reasonable adjustments can lead to serious legal consequences.

This guide outlines 10 essential steps to create an inclusive and supportive workplace, ensuring your managers are well-trained and you’re legally and commercially prepared.

Step 1 – Develop a Menopause Policy

Implement a menopause policy with clear guidelines, support measures, flexible working options, and practical guidance for colleagues and managers. This shows your commitment to an inclusive culture and meets legal obligations.

Step 2 – Understand Menopause Symptoms

Severe menopausal symptoms can affect up to a third of women, impacting their quality of life. Symptoms like hot flushes, anxiety, mood swings, headaches, reduced concentration, ‘brain fog,’ and tearfulness can be debilitating. Understanding these helps in showing empathy and support.

Step 3 – Be Aware of the Law

Menopause isn’t explicitly a protected characteristic under the law. However, recent ET claims and guidance from the Equality and Human Rights Commission (EHRC) suggest severe symptoms could qualify as a disability. This requires employers to make reasonable adjustments. Ensure your managers understand the rights of menopausal employees under the Equality Act 2010.

Step 4 – Prevent Discrimination

Educate senior leaders, line managers, and colleagues to prevent discrimination. Examples include discouraging jokes or comments about menopause and recording menopause-related absences separately from other sickness absences to avoid unlawful discrimination.

Step 5 – Manage Performance Proactively

Menopausal symptoms can impact performance, causing stress and potentially leading to resignation. Address performance issues empathetically, building trust and understanding health-related obstacles. Explore adjustments or extra support, like extra breaks or coaching, to make a significant difference.

Step 6 – Make Reasonable Adjustments

Employers must assess and address workplace risks, including making reasonable adjustments for menopausal symptoms. Regular, confidential discussions with employees help identify effective solutions. Consider involving occupational health experts. Adjustments might include temperature control measures, access to a quiet room, or flexible working hours.

Step 7 – Create an Open and Inclusive Culture

Menopause should not be a taboo subject. Creating a workplace culture that acknowledges and supports menopausal employees reduces stigma, encourages early disclosure of symptoms, and facilitates access to support.

Step 8 – Educate and Inform

Ensure HR teams and line managers receive professional training alongside a menopause policy. This equips them with the necessary awareness, knowledge, and understanding to support menopausal employees and minimise legal risks.

Step 9 – Build an Internal Support Network

Some employees may find it embarrassing to discuss menopause with their line manager. Establishing an internal support network, including Mental Health First Aiders, HR professionals, and Menopause Champions, provides a robust support system and can lead to other support groups.

Step 10 – Think Commercially

Supporting menopause in the workplace benefits both employees and the business. Women over 50 are a growing demographic, and attracting, recruiting, and retaining this talent is crucial. Recognising their skills and expertise enhances your workforce.

Need Help?

Menopause is a natural part of aging but can be challenging, especially at work. By focusing on legal risks, preventing discrimination, and fostering an inclusive culture, you support your employees through this phase and retain their valuable skills.

That’s everything you need to know about menopause in the workplace! If you would like further advice or help please get in touch.

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